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Field notes

Notes from the studio.
Useful before you hire anyone.

TopicsAllDesign that worksStarting wellThe everyday business
Tags#brand#briefing#customer journeys#customer service#online stores#ownership#prototypes#websites
DESIGN THAT WORKS · 1 min read · 6 October 2026

Why page twenty should look like page one.

A brand rarely breaks on the homepage. It breaks quietly, page by page, as new things get added in a hurry.

#brand#websites
THE EVERYDAY BUSINESS · 1 min read · 6 October 2026

Your domain, your accounts, your keys.

The most expensive line in a website project is the one nobody wrote down: who owns what when the work is done.

#ownership
DESIGN THAT WORKS · 1 min read · 6 October 2026

Sell one product properly before you list a hundred.

A catalogue multiplies whatever is true of a single product page. Get that page right first.

#online stores
STARTING WELL · 2 min read · 6 October 2026

Why we build the first screen before we write the proposal.

A document asks you to imagine the product. A working screen on your phone lets you judge it.

#briefing#prototypes
STARTING WELL · 1 min read · 6 October 2026

Five things to have ready before you brief a studio.

You do not need a finished spec. You do need these five answers, even rough ones.

#briefing
DESIGN THAT WORKS · 1 min read · 6 October 2026

A beautiful homepage is only the beginning.

The interesting test is what happens after someone likes what they see.

#customer journeys#websites

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